Privacy Policy

1. Introduction

Elite Craft Construction ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including in connection with our SMS/text messaging program.

2. Information We Collect

When you submit a form on this website, contact us, or request a quote, we may collect information such as your name, email address, phone number, mailing or property address, and details about your project. We may also collect information automatically through standard website analytics, such as pages visited and general device information.

3. How We Use Your Information

• To respond to your inquiries and provide quotes or estimates.
• To schedule and manage appointments and project communications.
• To send you updates about your project, service reminders, and, where you've consented, marketing messages about special offers and service updates.
• To improve our website and services.
• To comply with legal obligations.

4. SMS / Text Messaging Program

If you opt in to receive text messages from Elite Craft Construction, we will send messages related to the purpose you consented to — such as appointment reminders, project updates, quote follow-ups, or, where separately consented, marketing offers and service updates. Message frequency may vary. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and third parties for the purposes of supporting our operations (for example, scheduling or payment processing) is permitted where reasonably necessary, subject to a signed agreement obligating them to keep your information confidential and secure, and excludes text messaging originator opt-in data and consent; this information will not be shared with any third party.

You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the details below. Opting out of marketing messages will not affect non-marketing messages related to a project you've booked with us, unless you request otherwise.

5. Cookies & Website Analytics

This website may use standard cookies or analytics tools to understand how visitors use the site and to improve the experience. You can control cookies through your browser settings.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You may opt out of marketing communications at any time. You may also contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

9. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].